Questions and Answers

 

Where did the concept for ICE4Dogs come from?

My name is Connie Perkins, I am a breeder of English Springer Spaniels and a member of English Springer Rescue of America (ESRA).  Sitting around one day loving my dogs, I thought, "What would happen to you if all of a sudden something happened to me? Would my family really know what to do with you guys?" I didn't want my beloved pets to end up in a shelter (they are so full that they have a hard time getting the funds to take care of the unwanted pets they have now) or in a home where they would just be another mouth to feed. I had to come up with a solution that would ensure that all loving pets had a caregiver in the case of any emergency or even death.

 

Who will be contacted for my pet when there is an emergency or death that prevents me from caring for them?

ICE4Dogs maintains a database service where we will contact whomever you, the owner chose to be the caretaker of your pet(s) in case of an emergency.  Once you register with ICE4Dogs, you will be added to our database and your EMERGENCY ID KIT will be sent to you.  Each home will be given an ID number and your pet(s) will have an ID tag.  ICE4Dogs will contact the person of your choice within 24 hours from the time that we are contacted by the emergency response team should an emergency occur.  When you register you will be asked to provide the names and numbers of two contacts.  These contact people will be your choice and it is up to you to provide them with the necessary information for your pets in case of emergency or death.

 

How will ICE4Dogs be notified of my emergency or death?

In your packet you will be given an ID card for your wallet with your access code, a dog tag, a crate tag and a window sticker.  All of these will be coded and have our phone number on them so that the emergency response team can contact us.   This is a 24 hour service 365 days a year.  If you are a family of multiple pets, there are dog tags (and crate tags) that are available for a nominal fee and if you have more than one vehicle or you would like to place the window sticker on the front door of your house, these are also available for a small charge. 

 

What happens if ICE4Dogs can't reach the contact person within 24 hours?

ICE4Dogs will continue to stay in contact with the emergency response team until one of your contact people can be reached.

 

Where will my pet go until my contact person is reached?

Following the ID instructions, the emergency response team will notify ICE4Dogs with the location of your pet(s).  This may be a local veterinarian, local shelter or boarding facility.  Your pet will remain there until your emergency contact arrives.  Please note that ICE4Dogs cannot be responsible for any charges that are incurred at any facility where your pet may be taken.

 

What kind of pets does ICE4Dogs cover?

ICE4Dogs loves and cares about all animals, not just dogs. Any domestic pet can be covered, but we do exclude all exotic pets.

 

How do I register with ICE4Dogs?

Registering is simple and will give you peace of mind in case of any emergency.  All you have to do is fill out the registration form and send your registration fee in via PayPal.  Or you can print the registration form and mail a check to our office.  Once your registration form and registration fee are received your EMERGENCY ID KIT will be mailed to you.  At that time your pet(s) is immediately covered in our database.

 

How much does it cost to register with ICE4Dogs?

There is a onetime fee of $49.95 per household for your EMERGENCY ID KIT plus your annual fee of $30.00.  Your kit cost of $49.95 includes your personal ID card, one dog tag, one crate tag, a window sticker and your database registration. Your full year of coverage through ICE4Dogs is $30.00. Other dog tags, crate tags or window stickers are available for an additional charge.  Each year your renewal fee will be $30.00; this is due prior to the anniversary of your registration.  For less than 10 cents a day you will have peace of mind, knowing your beloved pet(s) will always be taken care of.

 

How many pets does this service cover?

Your annual fee covers all your pets in our database as long as their care can be completed per our Term and Conditions. Additional supplies (tags, cards etc.) will require additional payment.

 

What if I move or need to change my contact person?

Your annual fee covers changes in your personal details.  These can be changed by submitting them in writing along with your access code from your ID card at anytime. Any lost ID cards or supplies will be charged accordingly per our Terms and Conditions.


ICE4Dogs will not sell or distribute contact information to outside parties.